GAMBARAN WORK-LIFE BALANCE, JOB BURNOUT, DAN ORGANIZATIONAL COMMITMENT MEMPENGARUHI TURNOVER INTENTION DI RS XYZ BEKASI

Abstrak

Karena tingginya persaingan, maka menjadi keharusan bagi rumah sakit untuk memberikan pelayanan yang optimal. Perawat juga memegang peran penting sebagai penyedia layanan primer di rumah sakit swasta. Penelitian dilakukan untuk menganalisis pengaruh work-life balance, job burnout, dan organizational commitment terhadap turnover intention di RS XYZ Bekasi. Metode penelitian yang digunakan pada penelitian ini adalah kuantitatif, dengan pengumpulan data dari 120 perawat melalui kuesioner online. Variabel independen dalam penelitian ini meliputi work-life balance, job burnout dan organizational commitment, sedangkan turnover intention, yang diprediksi pada akhir proses pemodelan merupakan variabel dependen. Data dianalisis menggunakan Partial Least Squares – Structural Equation Modelling (PLS-SEM) dan diperoleh hasil sebagai berikut: work-life balance berpengaruh negatif pada job burnout, work-life balance berdampak positif terhadap organizational commitment, job burnout membawa pengaruh positif pada turnover intention, organizational commitment berpengaruh negatif terhadap turnover intention dan work-life balance membawa pengaruh negatif pada turnover intention. Berdasarkan hasil analisis data penelitian, job burnout mempunyai pengaruh yang sangat kuat terhadap turnover intention.

Due to the high competition, it become imperative for hospitals to provide optimal services. Nurses also play an important role as primary care providers in private hospitals. The study was conducted to analyze the effect of work-life balance, job burnout, and organizational commitment on turnover intention at RS XYZ Bekasi. The research method used in this study is quantitative, with data collection from 120 nurses through an online questionnaire. Independent variables in this study include work-life balance, job burnout and organizational commitment, while turnover intention, which is predicted at the end of the modeling process is a dependent variable. The data were analyzed using Partial Least Squares-Structural Equation Modelling (PLS-SEM) and obtained the following results: work-life balance has a negative effect on job burnout, work-life balance has a positive effect on organizational commitment, job burnout has a positive effect on turnover intention, organizational commitment has a negative effect on turnover intention and work-life balance has a negative effect on turnover intention. Based on the result of research data analysis, job burnout has a very strong influence on turnover intention.